How can I get the video to play. I have quick time and flash player installed and it still wont work

i have norton systemworks on my computer

How can I get the video to play. I have quick time and flash player installed and it still wont work?virus scan

Try opening you file in windows media player. If that does not work, install more codecs ( google search ''codecs'' ). You can also install vlc ( http://www.videolan.org/vlc/ ).